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Relationship Trumps Transaction

Careers

WORKING AT ECHO

 

At this time, we are not seeking additional staff for any specific roles. That said, we are always interested in hearing from bright and interesting people who love to tell great stories. If you are a freelance writer, editor, proofreader, graphic designer, transcriber, or community manager, please drop us a line at hello@echostories.com. Bonus points for making us laugh!

 

Who are we?

In 1999, ECHO Storytelling Agency was founded after our president, Samantha Reynolds, missed the chance to get her grandmother’s life on record. What started as a personal mission to capture the stories of her remaining family members turned into a professional passion for deepening relationships with the people who matter most. Our team members and partners are an elite group of  journalists, authors, designers, and filmmakers who craft stories that people remember forever.

What do we create?

Since 1999, as a result of clients coming back and asking us to do more for them, we have grown beyond our roots of producing personal memoirs and corporate histories to now offering a wide range of story-driven services, including brand story consulting, story-driven content strategy, and storytelling training.

Our award-winning company has produced nearly 300 story projects for individuals, families, and companies across North America such as lululemon, Microsoft, adidas, Grupo Bimbo, Taco John’s, Goldcorp, California Casualty, London Drugs, and Science World. These projects include personal memoirs, commemorative books, digital campaigns, videos, storytelling training, and brand storytelling for companies that need to engage customers and employees, and for those who want to leave a legacy.

“ECHO is a great place to work for a lot of reasons, but over the last two years the most significant one for me has been how the team has navigated (and continues to navigate) working through the pandemic. When things were at their most scary and unstable, the company kept an even keel. Management was super communicative, and everyone was so supportive of each other as we each muddled through in our way.”

What makes ECHO a great place to work?

We have a saying here at ECHO: Relationship trumps transaction. It drives our storytelling philosophy, which centres on the power of story to deepen relationships between people. It’s how we try to treat each other, our freelance family, and our cherished clients. In practice this means many things, including a daily check-in huddle and, when we can, wine/beer sessions (in the park during the pandemic!). However we can, we strive to make every interaction an opportunity to deepen the bond a little more. Storytelling is intimate work, which is just how we like it.

“The people and the flexibility. It’s a real gift to get to work with really smart people who care about their work and help you create great things. And given the pandemic reality we live in, being able to choose a hybrid work week is a big bonus.”

What are ECHO’s core values?

We are a values-driven company, firmly grounded in Positive Energy, Creative Rigour, and Unconventional Caring. We bring these 3 values to every project we take on, and use them to guide our decisions and actions every day.

What does ECHO believe about diversity, equity, and inclusion?

As a storytelling agency, we at ECHO have the responsibility and joy of sharing a wide range of stories. We strive to collect those stories by developing deep relationships that help us understand our clients’ unique values systems. Across our broad client base, we are then able to share a diverse range of perspectives. And in hiring staff, freelancers, and contractors, we are again able to elevate voices from diverse backgrounds.

Our approach is rooted in the respectful acceptance of where our clients are in their journeys and the passionate belief that every human has a unique story worth telling. We aim to be responsive to the needs of both our clients and our staff; this agility and compassion help to keep ECHO an open and inclusive workplace. 

ECHO Storytelling is an equal opportunity employer and we employ personnel without regard to race, ancestry, place of origin, colour, ethnic origin, language, citizenship, creed, religion, gender, sexual orientation, age, marital status, physical and/or mental challenge, or financial ability, while remaining alert and sensitive to the issue of fair and equitable treatment for all.

How big is the ECHO team?

On any given day there are 8 of us in our peaceful, open-concept studio, though we do work remotely as well. We also work closely with a large roster of partners in the ECHO-verse (designers, writers, editors, proofreaders, and other specialists).

“This team has a ton of journalistic, design, and publishing experience and wisdom. These are uncommon areas of expertise, and we’ve got a lot of them.”

What makes the ECHO team unique?

While we are generally a quiet bunch when we’re on the job, we love hanging out with each other, whether it’s over lunch, a coffee, or after work. We have lots of laughs, eat cake, and do jigsaw puzzles on the regular. We play music while we work (80s hits are our favourite!), and we always make time for a chat. In addition to work-related updates, our Slack channel is a great place to share tidbits like news articles, books, podcasts, recipes, and comedy. We also love giving kudos when they’re due — celebrating work anniversaries, life events, and project wins.

“A lot of the work we do for companies includes consideration of their corporate values. Some of our clients really get how values and culture can (and should) intersect; others are only at the start of that challenging climb. ECHO (just to brag for a moment) has really figured out values. We all know them, we can all name them, we all live them every minute we’re at work … and outside work, too, since there isn’t a bad time in life to be caring, creative, precise, and happy. Is there?”

How does everyone keep in touch?

Developed during the pandemic to keep everyone on track, our ECHOmunications Plan has become our bible. In it, we outline the many ways we get our internal messages across. We thrive on Google Suite, but we also have a variety of tools at our disposal, such as Slack and Zoom for everyday correspondence, particularly for the days we work remotely. Additionally, we use tools like Monday and Airtable for task management and collaborative work. When there’s something urgent at play, we often get in touch via phone or text. And if we are in the studio, chatting in person is the way to go if it’s quicker and more helpful (as long as we’re not interrupting anything). We like each other, and as a small studio, we strive to communicate with respect, clarity, kindness, and humour.

“We are unique because of our ability to see each other and connect with each other as human beings first. We are an incredibly hard-working team, but our rigour is never at the expense of our empathy.”

What does a typical work day look like?

We work Monday to Friday, usually from 9-5, including a lunch break. The exact hours differ for each of us depending on our preferences and schedules. As we’ve embraced a more hybrid workweek, team members have full flexibility to choose which days they prefer to work at the studio. Some days, we’ll have a full complement, while other days will be quieter. One thing is non-negotiable: whoever is in the studio attends an in-person huddle at 11:50am every day to stand up, stretch our legs and backs, and check in with each other. Fridays are virtual.

What is the studio space like? 

We have a peaceful and cozy open-concept studio located on West 3rd Ave. The office space includes a shared kitchen space, several comfy reading corners, and two back rooms for meetings or calls. Our studio is on the second floor with no elevator access.

“The physical space is comfortable, bright, and open. We each have our own workspaces, but there’s also lots of common space and big tables for collaboration. We celebrate birthdays, anniversaries, and milestones. We eat a lot of cake and have a lot of toasts. Pre-pandemic we’d always have a communal puzzle in the works, which was a great place to chat with coworkers or just step away from work for a minute.”

Where should I get lunch?

Granville Island – The studio is very close to the Public Market, and many of us head there on a sunny day. In particular, some of our team are obsessed with Chau Veggie (okay, it’s Sam). If you want to make like the boss, grab a Coconut Shake and Red Sand Dunes Soup for lunch.

Beaucoup Bakery (6th Ave and Fir) – Try the Cardamom Kouign Amann or a great classic croissant.

Hoké Poké (4th Ave and Burrard) – Customizable and delicious poke; we recommend the Yuzu Ponzu sauce.

Patisserie Lebeau (2nd Ave and Pine) – Waffles for a treat or a good sandwich for lunch. 

Prado Cafe (2nd Ave and Fir) – Great for an afternoon pick-me-up.

Tractor (4th Ave and Cypress) – Can’t go wrong with their bowls. Try the Mushroom Ditalini or Curried Cauliflower as a side. 

Does ECHO have any company traditions?

We meet at quarterly Town Halls to talk about where we’re at and where we’re going, and set goals for ourselves. In the summer, we usually travel as a group (pandemic permitting) to Keats Island for a company retreat complete with strategizing, swimming, and bonding. We also have an annual holiday party that changes shape each year. Fun fact: our president met her spouse at the first big ECHO holiday party in 2004.

What else should a potential employee know about ECHO?

“Because one of our values is Creative Rigour, and we hire based in part on values fit, we can count on the fact that everyone is working hard incredibly hard. This allows for flexibility, autonomy, transparency, and — ultimately—  trust.”

“It’s a very supportive and flexible place to work. We have high standards, but that includes how we take care of ourselves as people and friends first.”

“A brewery tasting room is opening downstairs in a space that used to detail cars. UPGRADE!”

“Yes, we’re focused on creating products like books and videos and websites, but we’re really a people business. Lots of companies make that claim, and they’re all probably right to do so. But for us, it’s everything. Every single thing we do hinges on people. We can’t tell stories that don’t star people. We can’t create our work unless we anticipate the people who will experience it. We can’t succeed in all the projects we work on without the freelancers in our extended family. The best thing about ECHO, I think, is that I like all these people. My coworkers in the studio, our clients, the freelancers — all of them. Telling happy stories and sad stories and hard stories and strange stories is so much easier when you enjoy and respect everyone who’s along for the ride!”

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What makes a family photo worth keeping? 📷

In our latest ECHO Digest, we look at the significance of family photos, the blurring lines between book and screen, shopping mall anecdotes that touched our hearts, and more …

Visit our bio to read the full newsletter. 🔗 

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#seenatECHO #newsletter #perspective #EchoDigest #whatsyourstory #biweekly #storyoftheday #dailystories #storytelling #businessstorytelling #capturingstory #readersofinstagram #storytellingmarketing #businessstory #mindsetshift #topstories #storytellingphotography #storytellingtips #storymaker #readersofinstagram #humanstories #goodreadswithaview #businesscommunication #tellingstories #noteworthy #writerthings #perspectiveshift #instastories #instastory #interesting
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Last week, we paid our partners and friends at @mitchellprinters a little press check visit. 

Literally speaking, there are many moving pieces to book-making. Like having the right kind (and amount) of paper, ink, and staff on deck. And what happens when multiple deadlines and obstacles are added to the mix. 

Getting books off to press is a feat, so it’s humbling to see all the hard work and energy that goes into production.

Thank you @cdubvan for the tour! We’re excited for even more field trips with the team. 🤓

​​Cool story: the wooden door and frame here is supposedly from the original Mitchell location that opened back in 1928. It was a chance find at a local antique shop and just happened to fit perfectly.
✨🚪 ✨

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#seenatECHO #businessstory #storytelling #memoir #whatsyourstory #tellingstories #storyoftheday #LOVEPRINT #mitchellpress #storytellingmarketing #businessstorytelling #captureyourstory #companyhistory #storymaker #bookmakers #capturingstory #lifestories #lifestory #bookproduction #canadianbusiness #printingpress #ECHOstorytellingagency #echostories #booklovers #canadianbusinessowner #storytellingagency #bookdesign #storytellersofinstagram #canadiansmallbusiness #vancouverbusiness
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When stories do the healing 🩺

In this ECHO Digest, we look at a surprising marriage between narrative and medicine, the complex history of the Calgary Stampede, the art of persuasion, and more. 

Visit our bio to read the full newsletter. 🔗 

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#seenatECHO #newsletter #perspective #EchoDigest #whatsyourstory #biweekly #dailystories #storytelling #capturingstory #storytellingmarketing #businessstory #mindsetshift #topstories #storymaker #readersofinstagram #humanstories #goodreadswithaview #tellingstories #noteworthy #writerthings #perspectiveshift #instastories #instastory #interesting #ECHOstorytellingagency #echostories #storytellingagency #storytellersofinstagram #newsletter #canadiansmallbusiness
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Happy birthday weekends to our Story Director @john.burns.7758235 and Social Media Manager @sharwynth! That lemon tart didn’t take too long to disappear 😋

Coincidentally, our neighbours at @brewingaugust have finally opened their doors, so we promptly made our way straight over there to say hello and celebrate (in our summer-iest attire to-date). 🍻

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#seenatECHO #storyoftheday #birthdaypost #breweries #beeroclock #companyvalues #storytelling #memoir #vancouverbrewery #whatsyourstory #ourvalues #humanstories #storytellingmarketing #businessstorytelling #instastories #captureyourstory #companyhistory #personalhistory #storymaker #bookmakers #capturingstory #lifestories #lifestory #ECHOstorytellingagency #echostories #canadianbusinessowner #storytellingagency #bookdesign #canadiansmallbusiness #vancouverbusiness
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10 building blocks of ECHO’s culture that have stuck with us to this day. 😉 

1 - We break bread with people. It makes the work way more fun.
2 - We like optimists who make us laugh.
3 - We keep sane hours and we take holidays.
4 - Unconventional caring is in each person’s job description.
5 - We’re not your cheapest option, but we are the best.
6 - Most hurdles can be overcome with pragmatism, creativity and a dash of humour.
7 - It’s busy here, but we make time for intuition and invention.
8 - We are relentless about getting it right.
9 - Our “why” is to help people deepen relationships with those who matter most.
10 - How do you want to be remembered when you’re gone? Live that way. Every day.

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#seenatECHO #companyvalues #storytelling #memoir #whatsyourstory #ourvalues #humanstories #storytellingmarketing #businessstorytelling #instastories #instastory #familyhistory #familylegacy #captureyourstory #companyhistory #personalhistory #storymaker #bookmakers #capturingstory #lifestories #lifestory #ECHOstorytellingagency #echostories #canadianbusinessowner #storytellingagency #bookdesign #storytellersofinstagram #canadiansmallbusiness #vancouverbusiness
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Happy Friday friends

The heat has been on the past few weeks with the onslaught of project work and multiple deadlines holding our heads down. 

Big kudos to the team for soldiering through it all. One thing is for certain, no matter what hurdles show up, we are relentless about getting it done, and getting it right.

May it be a restful weekend.

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#busyweek #overcomingobstacles #deadlines #teamwork #seenatECHO #companyvalues #storytelling #whatsyourstory #ourvalues #humanstories #storytellingmarketing #businessstorytelling #instastories #instastory #captureyourstory #companyhistory #personalhistory #storymaker #bookmakers #capturingstory #lifestories #lifestory #ECHOstorytellingagency #echostories #canadianbusinessowner #storytellingagency #bookdesign #storytellersofinstagram #canadiansmallbusiness #vancouverbusiness
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With the bulk of attention landing on the finished work, the literary process is a thing that often goes undocumented.

Visit our bio to read our latest ECHO Digest. 🔗 

In this roundup, we look at the curious relationship between writer and editor, an ode to a green space called Garbage Hill, the appeal of a morphing dialect, and more …

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#seenatECHO #newsletter #perspective #EchoDigest #whatsyourstory #biweekly #dailystories #storytelling #capturingstory #storytellingmarketing #businessstory #mindsetshift #topstories #storymaker #readersofinstagram #humanstories #goodreadswithaview #tellingstories #noteworthy #writerthings #perspectiveshift #instastories #instastory #interesting #ECHOstorytellingagency #echostories #storytellingagency #storytellersofinstagram #newsletter #canadiansmallbusiness
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The best way to bond with your colleagues? Solve a crime. 🔎 ​🏙️
And while you’re at it, maybe learn something new about your city. 

Today, the police chief of Terminal City (starring @vancouvermysteries) tasked the expert forensic agents of ECHO with a highly classified team-building mission: to find clues all around Gastown and get to the bottom of who killed the unfortunate Jimmy Capello … with only 120 minutes to spare.

The heat was on and (fake) blood was spilt but, in the end, our problem-solving chops shone through. We also had a TON of fun. #caseclosed

P.S. Investigative journalism might just become one of the next big ECHO offerings. 🕵️ 

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#MissionAccomplished #problemsolved #seenatECHO #storyoftheday #teambuilding #teambuildinggames #teambonding #murdermysteryparty #teamgames #teamactivity #escaperoom #vancouvermysteries #summervibes #whatsyourstory #problemsolving #storytellingmarketing #businessstorytelling #instastories #captureyourstory #storymaker #problemsolvingskills #ECHOstorytellingagency #echostories #fightingcrime #canadianbusinessowner #storytellingagency #storytellersofinstagram #canadiansmallbusiness #vancouverbusiness
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A little miracle and dose of hope from Mother Nature herself. 🐣

Amidst the heavy onset of project work the past few weeks, we were fortunate to bear witness to a rare sight outside studio today. 

We welcomed 3 newly hatched chicks of a seagull couple that made their nest on our rooftop this summer, enduring nearly a whole month of disorienting weather and panic stirred up by crows and unsuspecting maintenance workers.

Here’s to staying resilient through it all. 💪 ❤️

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#seenatECHO #storyoftheday #babyseagull #seagullsofinstagram #vancouverlife #urbannature #storytelling #whatsyourstory #storytellingmarketing #businessstorytelling #instastories #instastory #familyhistory #familylegacy #captureyourstory #companyhistory #personalhistory #storymaker #bookmakers #capturingstory #naturelovers #lifestory #ECHOstorytellingagency #echostories #canadianbusinessowner #storytellingagency #bookdesign #storytellersofinstagram #canadiansmallbusiness #vancouverbusiness
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What does it mean to love one’s country?

In this week’s ECHO Digest, we look at the notions of nationalism, Indigenous storytelling, the immigrant experience, the making of Canadian money, and other stories with perspective …

Read the full newsletter at: mailchi.mp/echostories/july-01-2022

Images taken from Wikimedia Commons via @publicdomainrev 

Left: Joe Fortes, a Vancouver resident who devoted all of his time to teaching children how to swim. This photograph was used as part of the Canada Post stamp issued in 2013 to mark the 150th anniversary of Joe’s birth. Deposited in 1923 by Pride of the West Knitting Mills.

Right: Roald Amundsen, photographed after his navigation of the Northwest Passage. Deposited in 1906 by John Francis Sugrue.

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#seenatECHO #july1 #perspective #EchoDigest #whatsyourstory #biweekly #dailystories #mindsetshift #topstories #canada🇨🇦
#canadaday2022 #goodreadswithaview #ohcanada #canadaday #canadianhistory #tellingstories #perspectiveshift #instastories #instastory #interesting #ECHOstorytellingagency #echostories #storytellingagency #storytellersofinstagram #newsletter #canadiansmallbusiness #vancouverbusiness
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Joyeux anniversaire @lets_clo! Thank you for all you do and for bringing a little sunshine into the studio everyday. You are awesome and we’re lucky to have you! 🤗

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#happybirrhday #storyoftheday #birthdaygirl #chantillycake #seenatecho #echostories #birthdaypost #kudos #whatsyourstory #teamculture #igbirthday #echostorytelling #officebirthdays #echostorytellingagency #companyculture #attheoffice #workculture #echostories #storytelling #officebirthday #vancouverbusiness #canadiansmallbusiness #vancouvercompany #officebirthday
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Today and every day, ECHO acknowledges that we reside and work on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We thank Indigenous stewards for caring for these lands and waters since long before our presence, and we cherish the opportunity to learn, innovate, and offer our services on their lands.

Canada observes June 21st, the longest day of the year, as National Indigenous Peoples Day to celebrate the First Nations, Inuit, and Métis peoples of Turtle Island. Each year, the summer solstice presents an occasion to learn more about the distinct heritage, languages, cultural practices, spiritual beliefs, and knowledge systems particular to each group. Common to all Indigenous cultures, however, is a value that is also central to ECHO: the power of storytelling.

Since 2020, in the spirit of reconciliation, we at ECHO have been working hard towards crafting authentic stories that seek out and lift up voices that have remained unheard for too long. And this spring, we were humbled to begin a new partnership with the @squamishnation as they embarked on a first-of-its-kind book project to preserve their oral history for their members. We look forward to shining a light on many such important and incredible stories for years to come. 

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#NIPD2022 #NIPDCanada #reconciliation #indigenouspeoplesday #indigenoushistory #indigenousstories #firstnationspeople #inuit #métis #summersolstice #whatsyourstory #firstdayofsummer #untoldstories #longestdayoftheyear #storytellingmarketing #tellgreatstories #storyoftheday #storytellersofinstagram #diversestories #echostorytelling #echostories #echostorytellingagency #storytellingagency #canadianbusiness #vancouvercompany #vancouverbusiness #smallbusiness #storytellinginaction #storytelling #stories
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Today ECHO has closed its doors to observe Juneteenth, a crucial day in our continent’s history. Dating back to June 19, 1865, it is the oldest nationally celebrated commemoration of the emancipation of Black Americans in the United States. 

We’re taking this day to reflect on the lasting legacy of slavery, educate ourselves on lived Black experiences, and support Black-owned businesses. In addition to continually championing stories of struggle, sacrifice, and freedom in our work, this year we're donating to two incredible organizations in our community:

✨ Hogan's Alley Society (@hogans.alley) - a non-profit advocating for Black Vancouverites who have endured the effects of urban renewal and erasure from official histories.

✨ The Black Youth Helpline (@blackyouthhelpline) - a Canada-wide volunteer-led community initiative offering programs, services, and support to multicultural youth as they navigate life, education, and professional growth.

Solidarity starts with listening, and as #storylovers, we are always on the lookout for inspiring narratives from multicultural voices. If you have any recommendations for standout films, podcasts, books, and other works by Black creatives, please let us know in the comments. 📚 

[Image 1: Group of children on Juneteenth. Photograph by Grace Murray Stephenson of celebrations in Eastwoods Park, Austin, 1900.]

[Image 2: Martha Yates Jones (left) and Pinkie Yates (right), daughters of Rev. Jack Yates, in a decorated carriage parked in front of the Antioch Baptist Church located in Houston's Fourth Ward, 1908]

Taken from @houstonpubliclibrary Digital Archives

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#juneteenth2022 #emancipationday #blackfreedom #blackhistory #juneteenth #whatsyourstory #solidarity #blackstories #officeclosed #storytellingmarketing #tellgreatstories #storyoftheday #june19 #storiesofinstagram #blacklivesmatter #storytellersofinstagram #echostorytelling #echostories #june19th #echostorytellingagency #storytellingagency #canadianbusiness #writersofig #seenatecho #vancouvercompany #vancouverbusiness #storytellinginaction #storytelling #stories
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Wishing you all a warm Father's Day this weekend. 7 years on, this video still makes us tear up. Grab your tissues and watch these dads tell their kids how proud they are. It’s a good reminder for all of us to tell the people in our life how we feel. Link to #TellThemNow in the bio. 

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#fathersaday2022 #fathersday #storytellingmarketing #fatherhood #dadswhocare #realstories #fathersdaypost #fatherandson #fatheranddaughter #tellthemyoulovethem #keepthemclose #relatablepost #tellgreatstories #showthemlove #storyoftheday #storytellersofinstagram #echostorytelling #echostories #echostorytellingagency #storytellingagency #canadianbusiness #seenatecho #vancouvercompany #vancouverbusiness #smallbusiness #storytellinginaction #storytelling #stories #whatsyourstory
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Smoother processes, effective communication, and a vibrant work culture — we don’t arrive at these overnight. They are constantly evolving practices as we onboard new team members and expand the scope of our projects. So it’s important to pause, pay attention, and nurture them from time to time. 

That’s why we have incubators. To explore, iterate, and revitalize the way we work with each other and our clients. They’re among the many ECHO strategies for chewing on those bigger topics and listening to where each of us is coming from.

Yesterday, we spent an hour talking about our culture. The positives, new patterns, and the pieces of the puzzle that need refitting. As always, we asked aloud: How can we demonstrate our values authentically and present an organic brand story? It’s a challenge, but with regular conversations on the go, we think we’re on the right track. #workinprogress

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#mindfulleadership #letshaveaconversation #teamhuddle #officeculture #listenandlearn #teamtalk #workprocess #behindthescenes #seenatecho #echostories #echostorytelling #storytellingagency #goalgetters #leadershipstyle #businesspractices #storyoftheday #mindfulbusiness #leadershipjourney #entrepreneurthing #storytellersofinstagram #diversityandinclusion #culturetalk #vancouvercompany #vancouverbusiness #companyculture #smallbusiness #canadianbusiness #storytellinginaction #storytelling
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Our compendium of snacks. 😋

@lets_clo curates a fine selection of our favourites each week, and ensures that we’re all happy, healthy and operational. The latest exciting addition to the mix…fruit popsicles. #readyforsummer 🍓

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#happymonday #officesnacks #snacktime #teamculture #workspacegoals #snacklovers #echostories #seenatecho #echostorytelling #echostorytellingagency #storytelling #storytellersofinstagram #vancouverfoodies #fuelforthebody #vancouverbusiness #canadiansmallbusiness #companyculture #igbusiness #businessesofinstagram #smallcompany #snacker #foodiesofinsta #foodpost #goodfood #snacklife
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Happy Pride Month! 

Be yourself, unencumbered and unabashedly. And not just this June, but always. 🏳️‍🌈

“Love is love is love is love is love is love is love is love is love.” 
— Lin-Manuel Miranda

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#pridemonth2022 #pride🌈 storytellingmarketing #tellgreatstories #lgbtq #loveislove #june2022 #humanrights #storytellersofinstagram #nohate #pridemonth #seenatecho #lgbtqpride #beyou #pride2022 #echostorytelling #echostories #echostorytellingagency #lgbtqrights #bekind #kindnessalways #storytellingagency #canadianbusiness #lgbtqrightsarehumanrights #vancouvercompany #vancouverbusiness #smallbusiness #storytellinginaction #storytelling #whatsyourstory
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Another one for the books! 🧩

We have a penchant for puzzles at ECHO. In fact, we have part of a cabinet dedicated to our collection of jigsaws, and we make sure we complete each and every one of them. 🤓

It’s been a while since we worked on one together in-office, so we opened up a new box this Spring to chip away at and have a chat over in between tasks and screen time. An excellent brain flex. 💪

Behold our 1000-piece Star Fish. It was a tricky one, but with team effort, we managed to piece it up quicker than we thought we would.

We’re always on the hunt for new and interesting jigsaws. We might even try our hand at something larger than 1000 pieces. If you have any recommendations, let us know! 

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#seenatecho #jigsawpuzzle #1000piecepuzzle #wedidit #puzzlelovers #storytellingmarketing #jigsawpuzzleaddict #tellgreatstories #accomplishment #storyoftheday #storytellersofinstagram #puzzlelover #supportsmallbusinesses #teamculture #officefun #echostorytelling #echostories #publishingcompany #echostorytellingagency #bookpublishing #storytellingagency #canadianbusiness #companyculture #vancouvercompany #vancouverbusiness #smallbusiness #momentsinbetween #storytellinginaction #storytelling #stories
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Yet another epic weekend ⭐ 

Yesterday our Founder, Samantha took our Art Director, Cathy to see Hamilton, the hit musical by Lin-Manuel Miranda. It was a blast! Seeing new perspectives on history always gets our storytelling muscles working.

Tickets for the #andpeggytour are selling out quickly, so if you’re in town and haven’t seen the live show yet, catch it at the Queen Elizabeth Theatre @vancivictheatres before the last show on June 19. You can also watch the original Broadway production on Disney+ 😉

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#hamiltonmusical #theatrelove #storytellersofinstagram #whatsyourstory #teamculture #Hamilton #echostorytelling #theatrearts #americanmusical #stageperformance #echostorytellingagency #echostories #storytelling #vancouverbusiness #theatrekid #storytellingmarketing #vancouverbiz #writersofinstagram #theatregeeks #storytellers #stageproduction #inspiration #writerscommunity #canadiansmallbusiness #vancouvercompany #broadwayshows #broadwaymusicals #storytellingagency #storylovers
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Every quarter, we get together for a half-day town hall to catch up on ECHO numbers, share ideas, and think deeper about each of our own roles and goals. 

Yesterday’s felt especially sincere, because we took time to remind ourselves:

1. What do we do? Why do we do it? And where do we want to go with it? (I.e. our mission, purpose and vision)

2. What each of our unique strengths and skills are as individuals 

3. The opportunities and challenges we bring to the table as a collective

The work we do is intimate, so we’re not afraid to open up and be vulnerable from time to time. It is, after all, how we deepen relationships with each other, and build trust with our clients.

Town hall always gives us a chance to tend our bonds as a hybrid studio/work-from-home team, accompanied by our favourite refreshments, activities, and a platform to do what we do best, #tellgreatstories. And there’s nothing quite like it in person.

@alismithcairns, @bentlily, @astrpt, @john.burns.7758235, @kristazerbin, @sharwynth, @lets_clo, @kankana.b, @cstwocreative

Happy Friday friends. 😉

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#seenatecho #companyculture #teammeeting #quarterlymeeting #townhall #businesspractices #letstalknumbers #aboutyesterday #companyupdate #intheoffice #storytellersofinstagram #storytellingmarketing #storyoftheday #businessculture #highlightoftheweek #storytellersofinstagram #tellingstories #teamworkshop #storyprompts #echostorytelling #echostories #echostorytellingagency #storytellingagency #canadianbusiness #vancouvercompany #vancouverbusiness #smallbusiness #storytellinginaction #storytelling
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"Who lives, who dies, who tells your story?"

Nothing gets our creative juices flowing like a masterclass in storytelling. And this week, our founder Samantha kindly gifted two very lucky ECHO-ites, @kankana.b (Assistant Editor) and @marialshea (one of our long-time proofreaders), 5th row tickets to just that: the unmissable American musical Hamilton!

In the city for the first time, the #andpeggytour is showing at the Queen Elizabeth Theatre @vancivictheatres (which also happens to be on Hamilton St. 🤓). 

Make sure you catch this award-winning production while you can. A few more of us will, and we can't wait. 🤩

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#hamiltonmusical #theatrelove #storytellersofinstagram #whatsyourstory #teamculture #Hamilton #echostorytelling #theatrearts #americanmusical #stageperformance #echostorytellingagency #echostories #storytelling #vancouverbusiness #starstruck #storytellingmarketing #vancouverbiz #writersofinstagram #theatregeeks #storytellers #stageproduction #inspiration #writerscommunity #canadiansmallbusiness #vancouvercompany #broadwayshows #broadwaymusicals #storytellingagency #storylovers
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A very happy belated birthday to a special someone here at ECHO: our founder, Samantha Reynolds! 🎉

We missed her for her birthday back on May 15th while she was away, so we made sure to get together first thing this week to celebrate! And with a decadent vegan chocolate hazelnut cream pie, no less, from one of our favourite spots in the neighbourhood @thepiehole. We love ya Sam. Hope it's a fantastic year! 🥰

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#samanthareynolds #bentlily #bentlilypoems #birthdaypost #kudos #whatsyourstory #teamculture #igbirthday #echostorytelling #echostorytellingagency #echostories #storytelling #businessowner #vancouverbusiness #canadiansmallbusiness #vancouvercompany #officebirthday #founders #entrepreneursofinstagram
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Happy Friday! We sampled some tasty beers from our friends at @brewingaugust this afternoon. The Golden IPA was certainly a crowd pleaser. So was the groovy packaging. 🌈🥇

Looking forward to the big open in the neighborhood! 🍻

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#craftbeer #beeroclock #vancouverbiz #vancouversmallbusiness #whatsyourstory #storytellingagency #echostories #supportlocal #beerloversofinstagram #echostorytellingagency #beersofig #longweekendvibes #fridaybeer #teamculture #vancouveragency #fridayfeels #kitsilano #smallbusiness #storytellingmarketing #storytellingcompany #localbusiness
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This week, our founder Samantha is in sunny Puerto Rico for the San Juan Salon by @tellherco, a writer’s retreat taking place until May 21. 

Sam (who also goes by @bentlily) has done some lovely collaborations recently with Tell(h)er Co. and we’re thrilled to see her share her tips on creative writing alongside a lineup of incredible women at the event. Needless to say, she’s also enjoying a healthy serving of guacamole and palm trees over there.🌴🥑

Tell(h)er Co. is a community founded by the lovely @hello_azureantoinette, also known as the modern-day Maya Angelou. It began as a way for women to connect, lead inspiring conversations, empower one another, and share their love for storytelling. 

Samantha shared the stage with Azure for a 3-hour poetry masterclass today, and we can’t wait to hear all about it when she is back in Vancouver!

P.S. Did you know that Sam has been writing a poem a day since 2011? Follow her on @bentlily, where she shares her poetry and little reminders to notice the ordinary, but beautiful moments in nature, parenthood, aging, and so much more. It certainly brings us a whole lot of tenderness every day.

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#tellherco #azureantoinette #sanjuansalon22 #writersretreat #poetry #poetrycommunity #samanthareynolds #bentlily #bentlilypoems #kudos #whatsyourstory #echostorytelling #echostorytellingagency #echostories #storytelling #businessowner #vancouverbusiness #canadiansmallbusiness #vancouvercompany #founders #entrepreneursofinstagram
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Drum roll for our latest finished book, please! Here we have “Those Were the Days”, which captures the story of British Columbia’s historic Quilchena Ranch, as told by Hilde and Guy Rose. This project has been in the works for many years now, and it’s been such a joy collaborating with the Rose family, all while learning about Hilde and Guy’s adventures. We are thrilled to finally bring them this book.🌹

“Over the years, every gathering at ECHO began to feel like visiting friends. I am already hearing compliments for our story and I am so happy my husband and I decided to share it. I have grandchildren and great grandchildren visiting at the moment, so it is comforting for me to know that those little ones will be able to read about and look at pictures of their grandparents.”

— Hilde Rose, Vancouver

Big kudos to our Production Coordinator, Stephanie Toth @astrpt, for seeing this project through!

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#thatsawrap #storytellingmarketing #bookprinting #tellgreatstories #whatsyourstory #storyoftheday #finishedproject #storytellersofinstagram #supportsmallbusinesses #memoir #writersofinstagram #echostorytelling #echostories #publishingcompany #quilchena #echostorytellingagency #bookpublishing #storytellingagency #printing #booksbooksbooks #canadianbusiness #vancouvercompany #vancouverbusiness #smallbusiness #storytellinginaction #storytelling #stories #makingbooks #printingprocess
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This week, we spent some time on our marketing efforts and set new goals. 💻

When promoting ourselves as a brand, it’s a team effort. We love brainstorming new ways to showcase what we do, who we are, and find the people out in the world looking for what we offer: authentic and powerful storytelling. 

Some words of wisdom #OverheardAtECHO:

“People will find us for what we do but they will stay for who we are.” - @lets_clo 

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#behindthescenes #bookmakers #writersofinstagram #echostorytelling #echostories #marcomm #vancouverbiz #storytellersofinstagram #communicationsstrategy #publishingcompany #creativebusiness #marketingyourbusiness #zoommeeting #sneakpeek #echostorytellingagency #bookpublishing #storytellingagency #tellgreatstories #vancouvercompany #marketingstrategy #supportsmallbusinesses #vancouverbusiness #smallbusiness #storytellinginaction #storytelling #stories #makingbooks #agencylife #storytellingmarketing
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A very happy (belated) birthday to our amazing Production Coordinator, Stephanie! @astrpt

May the next decade be filled to the brim with good energy, adventure, and of course, wine. 😉🍷 

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#seenatecho #backattheoffice #echostories #storytelling #vancouverbusiness #smallbusiness #storyoftheday #storytellinginaction #turning30 #companyculture #vancouvercompany #echostorytelling #bookmakers #vancouverbuzz #storytellingagency #tellgreatstories #bookpublishing #vancouverisawesome #kitsilano #officebirthday #canadianbusiness #storyoftheday #birthdaypost #teamhuddle
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Happy Tuesday! Our resident cherry blossoms are brightening up the neighborhood today, and stopping several passersby in their tracks for photo opps. 🌸

Good thing we took the photo just before the rain and hail ensued. 🧊
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#goodtiming #vancouverbusiness #echostorytellingagency #storytellinginaction #storytellingmarketing #bookmakers #smallbusiness #vancouverspring #cherryblossoms #echostories #publishingcompany #springinvancouver #bookpublishing #workspaces #happytuesday #sennatecho #cherryblossomseason
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If you can believe it, we used to assemble all our books in-house. But that’s ancient history. Now we have a fine crew of printing partners whom we trust to bring our publications together. 

Swipe for a behind-the-scenes treat from our friends at @mitchellprinters and @cdubvan , who were kind enough to send us a sneak peek at the bookbinding process for an ECHO project in the works, ‘Those Were the Days.’ We can't wait to see the final book! 👏

Slide 1 🪡
Once a book is printed, sheets are grouped and folded in half into signatures of multiple pages. Each signature is sewn separately before being sewn all together to form the interior block of the book. Can you spot the number of signatures stitched together here? 

Slide 2 🧴
If you answered six, you’re correct! Next, the interior blocks receive a first coating of glue. This step reinforces the spine, so that the binding maintains its integrity and the book can be read again and again.

Slide 3 📄
Endpapers are then added to the front and back of each interior block. Endpapers — often an aesthetic element, but also functional — are made of strong, slightly heavier paper stock, and are glued to the casing of a book. Their role, you ask? To hold the interior pages and hardcover together.

Slide 4 ✂️
Here we see a stack of finished interior blocks with endpapers, ready and waiting to be trimmed. If you look closely, you can see the raw edge of the signatures opposite the bound edge.

Slide 5 📚
Once the excess paper is trimmed away, these blocks will be glued to their hard-case cover and — voila! — there you have a finished ECHO book! 🤩

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#bookbinding #LOVEPRINT #bookprinting #behindthescenes #printpress #bookmakers #writersofinstagram #echostorytelling #echostories #publishingcompany #sneakpeek #echostorytellingagency #bookpublishing #storytellingagency #printing #paperlover #booksbooksbooks #tellgreatstories #printers #booklovers #printingpress #vancouvercompany #vancouverbusiness #smallbusiness #storytellinginaction #storytelling #stories #makingbooks #printingprocess #mitchellpress
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“I am a creature of my pen. My pen is the best of me.”
~ A.S Byatt

😉🖊
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#stationerylover #writesomething #echostorytelling #echostories #publishingcompany #writewritewrite #echostorytellingagency #brandmerch #bookpublishing #storytellingagency #stationeryaddict #ourbrand #writersofinstagram #booklovers #vancouver #brandedpens #quoteoftheday #tellgreatstories #teamculture #companyswag #quoteoftheday #vancouvercompany #penlover #vancouverbusiness #writerthings #smallbusiness #storytellinginaction #storytelling #stories #makingbooks
What We Do

We make books, videos, brand stories, and digital content for companies that need to engage customers and employees, and for individuals who want to leave a legacy.

Contact Us

Email: hello@echostories.com
Phone: 604-261-1858
Toll-free: 1-877-777-ECHO (3246)

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